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Keep track of all requests from anywhere
While your guests can ask for assistance or request services from their phone, let your staff track and manage all requests from a centralised system. Monitor TAT, escalate and redirect requests to concerned staff.
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Track all Requests
Act on requests or bookings from any service or experience on one centralized screen. Your staff can track status of the requests in real time and be on the top of their game.
Manage users & rooms
Set up different menus or services for different rooms and provide exclusive access to VIP guests. Also, limit user rights and departments depending on what edit access they should have.
Monitor delays and issues
Set TATs and monitor how your staff is meeting these in daily operations. Help your staff to address any difficulties they face through a pipeline pre-decided by you.
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