Define staff access based on their roles
Assign users as per the services and rooms they take care of while giving exclusive edit rights to managers and supervisors. By timely monitoring and troubleshooting, you can ensure that your hotel’s premium standards are maintained.
Executives will have access to one or several hotels in a chain. They can create experiences and manage users within a hotel or service. Escalations are brought to them when unresolved at other levels.
Staff users will receive access to requests of only the service they are assigned to and will not see requests for otherdepartments.Managers can track the ongoing progress on each request.
Handle any predicaments in a systematic manner
Help your staff to overcome any obstacles they face through the reject with a reason and the escalation features that help resolve issues through a pipeline predefined by you.